While most of these solutions are tailored specifically toward a PS4, you should clean a disc if you're having trouble running it on a PS5 through backward compatibility. Try rubbing it down with a dry microfiber cloth and also check that there are no small cracks on the disc that may be hard to see. While at first glance, a disc may seem fine if you're checking it quickly, it could still need a quick polish to get rid of some superficial scratches or dust. This sounds like a no-brainer, but you should carefully clean the disc.

If it doesn't eject, you'll need to use the manual eject screw, shown in a few steps below. If this is the case, eject that disc first.

If your PS4 isn't accepting discs, it could be because there's one already inside, or perhaps one was inserted without your knowledge. You'd be surprised at how many people don't tend to think of this one because it's just so easy to gloss over. I wouldn't recommend completely gutting your PS4, but there are ways to take it apart and make minor adjustments that could prove to be the solution if cleaning your disc or restarting the console doesn't work. Whether it's the former or the latter plaguing you with problems, you can fix it yourself either way … to an extent. If your PS4 doesn't accept a disc, there could be myriad factors involved, both on the hardware and software front. You generally won't know exactly what the problem is until you go through a few steps toward fixing it first, which can be irritating when you're trying to play one of the best PS4 games in your collection. How will I know what's wrong with my PS4 disc?

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